Frequently asked questions.

There is no minimum. We fulfill single orders for dropshippers and bulk orders for wholesale clients. Whether you're shipping one product or a thousand, we handle it the same way — with full quality control and tracking.

Standard shipping takes 7-15 business days to most destinations. Express options are available at 5-8 business days. We select the best carrier per route and destination to optimize speed and cost. Full tracking is provided on every shipment.

Yes. We offer custom boxes, logo tape, thank-you cards, product inserts, and more. Your customer opens a package with your branding — never ours. Setup takes about 3-5 business days once you provide your design files.

Every order gets photo verification before dispatch. You see exactly what your customer will receive — product condition, packaging, and labeling. If something doesn't look right, we hold the shipment until it's resolved.

Contact us via WhatsApp or email with your product details and estimated monthly volume. We'll review your needs and send a detailed quote within 24 hours. No commitment required — start with a single test order if you'd like.

We work with Shopify, WooCommerce, TikTok Shop, Amazon, eBay, and Etsy. We can process orders manually or integrate directly with your store for automated fulfillment. If your platform isn't listed, reach out — we're flexible.

We work with 15+ carriers including DHL, FedEx, YunExpress, and ePacket. The best carrier is selected per shipment based on destination, package weight, and delivery speed requirements. Every shipment includes full tracking.

Yes. We handle return processing and inspection at our Yiwu warehouse. Returned items are inspected, photographed, and either restocked or disposed of based on your instructions. We provide a full report for every return.

Yes. We have direct access to the Yiwu market — the world's largest wholesale hub — plus a factory network across China. Send us a product idea, a reference image, or a competitor link, and we'll find reliable suppliers with competitive pricing.

We offer pay-per-order for most clients — you pay when you place an order. For high-volume clients (200+ orders per month), we offer monthly invoicing with net-15 or net-30 terms. We accept bank transfer, PayPal, and Wise.